Salesforce.com's Service Cloud empowers your company to provide world-class customer service – from the help desk to social media channels – while drastically cutting costs. But to get the most from the Service Cloud, you need a consulting partner to help you tailor it to the specific needs of your business.
Aptaria has helped numerous Fortune 500 companies to implement, customize, and integrate Salesforce CRM – from Citibank to Dannon.
Whether you're a large public company or a mid-size non-profit, Aptaria can help you:
- Give call center reps a complete picture of customers
- Enable real-time agent collaboration through Chatter
- Monitor and join conversations about your company on Facebook and Twitter
- Reduce calls and costs through customer self-service and a knowledge base
- Utilize 1-click record creation with Aptaria's Service Cloud app, RapidCase
Take advantage of Aptaria's extensive experience working with Fortune 500 clients on Service Cloud projects.