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Jan
17
2018

3 New Clients Choose Aptaria for Salesforce Customization Projects

posted on January 17th, 2018by Andrew Lawlor

In the last quarter of 2017, we welcomed 3 new clients: technology companies ARG and ServicePower as well as nonprofit ClearPath.

Their different projects exemplify the many ways Salesforce—and Aptaria—can help businesses and organizations.

ARG, Inc. is a service broker for telecommunications and technology services. ARG hired us to build a modern Salesforce solution for managing commissions and customer relations. The new system will replace ARG’s current SQLServer-based operational support system (OSS).

We’re delivering a comprehensive and seamlessly integrated system that handles all these facets of ARG’s business:

  • Marketing
  • Sales
  • Account management
  • Project management
  • Client service

This solution will include commissions management capabilities using Pardot, Sales Cloud, and Service Cloud.

ServicePower sells software for field service management. We implemented Sales Cloud to replace HubSpot as ServicePower’s CRM.

In addition, our team integrated Salesforce with HubSpot, which will continue to act as ServicePower’s inbound marketing automation tool. We migrated customer information from HubSpot to Sales Cloud, so that ServicePower can use Salesforce analytics to explore both new and historical data.

ClearPath, an organization that advocates for clean energy, contracted us to improve their existing Salesforce system. We made it possible for ClearPath to track all its Capitol Hill contacts and lobby more effectively to pass legislation.

ClearPath also wants to engage all its other contacts through Salesforce. We’re working to further customize their system and implement the specific legislator tracking tool KnowWho.

Our certified Salesforce consultants and developers are happy to be making progress on all 3 of these client projects. We look forward to sharing results soon.

Does your company or organization have similar needs? Want to learn how Salesforce can help achieve your goals? Contact us today.

Read more about our past and current clients in technology and in the nonprofit sector.

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Andrew Lawlor is a leading authority and published author on cloud computing and CRM technology. He specializes in helping companies and government agencies fully integrate Salesforce and other cloud-based applications with enterprise software. Since founding Aptaria in 2002, Andrew has led integration and implementation projects for major clients including Citibank, Danone, Colliers International, American Red Cross, and ExxonMobil. Prior to Aptaria, he held IT management positions at Verizon and webMethods. Andrew holds an Electrical Engineering degree with honors from the University of Maryland at College Park and he studied computer science and electrical engineering at Columbia University's Graduate School. He is a Salesforce.com Certified Developer. Andrew lives in McLean, Virginia with his wife, daughter, and son. When not working he enjoys playing and watching basketball and playing poker.

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